Privacy Policy

At Kavia Flooring, we are dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By using our website or services, you consent to the terms described herein.

Information We Collect

We may collect various types of information from you. This includes personal information such as your name, contact details, billing address, and payment information when you create an account or place an order. Additionally, we gather website usage data, including pages visited, browsing history, and IP address, to improve user experience and site performance. We also use cookies to personalize your online experience, although you can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for several purposes. This includes order processing, where we utilize your data for tasks like payment processing, order confirmation, and shipping. We also use your information for communication, allowing us to provide order updates, account notifications, promotions, and other relevant information. Furthermore, we employ your data to enhance our services and products through data analysis and customer feedback review. Lastly, we use your information for marketing purposes, providing personalized content based on your preferences and browsing history, although you can opt-out at any time.

Information Sharing

Kavia Flooring does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in fulfilling orders and improving our website.

Data Security

We take the security of your information seriously and employ industry-standard measures to protect it. However, please be aware that no data transmission over the internet can be guaranteed as 100% secure. Therefore, exercise caution when sharing personal information online.

Your Choices

You have specific rights concerning your information. You can access, correct, or update your personal information by logging into your account. Additionally, you can choose to opt-out of receiving marketing communications and, in certain circumstances, request the deletion of your account.

Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.

Changes to this Policy

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or website notifications.

Contact Us

Should you have any questions or concerns regarding our Privacy Policy or your personal information, please do not hesitate to contact us at orders@kaviaflooring.com. By using Kavia Flooring's website and services, you acknowledge that you have read and agree to this Privacy Policy. Your privacy is of paramount importance to us, and we are unwavering in our commitment to protecting your information and providing a secure online shopping experience.