Absolutely, yes! Samples of MSI surface tile items are all offered in-store MSI, and some are accessible online on our website for a negligible expense.

Please note that if there is any damage on your Proof of Delivery receipt, promptly notify your Tile Shop sales representative to discuss return and replacement details if you discover broken material in your order and believe you cannot repurpose those pieces for cut or future repairs.

After being placed, all orders are typically processed and shipped within 1-4 business days. To see where your order stands, log in to your account and select “My Orders” or “Track My Order” from the website’s footer. After the order has been shipped, you will receive a shipment confirmation with tracking information. Depending on the carrier, tracking information may not be available for up to 24 to 48 hours after shipment.

Most of the time, a unique tool is used for straight cuts. This tool scratches the tile before cutting it, leaving a clean cut and a good finish. For different subtleties or clippings, a circle saw can be utilized. Use the right disc to get a good finish on the tile. MSI Flooring has hired a specialized technical team to create holes to avoid cracking.

Large numbers of MSI’s items are accessible in our online stores. However, product and retail location-specific quantities may differ. The remaining stock is regularly accessible through our U.S. dissemination focuses in 7-10 days. We additionally offer sped-up transportation choices.

Request handling might take 1-3 work days before being gotten by a delivery transporter. Item availability cannot be guaranteed because the inventory is updated at the end of each business day. The Buyer will be informed and given options if an item goes out of stock.

Place the order on backorder while you wait for the item to become available.

Orders are handled Monday-Friday (barring occasions). After the cutoff time of 2:00 p.m. EST, orders are processed and shipped the following business day. Orders are satisfied after the guaranteed transporter has conveyed the package(s) to the location given on the purchaser’s receipt, and proof of conveyance is accessible. Buyers who claim to have yet to receive their items without proof are not under Kavia Flooring’s control.